Terms of Service

OVERVIEW

Welcome to Moyenne. These Terms & Conditions (“Agreement” or “Terms”) are a contract between you and Koolpanda Lensa Indonesia. Throughout this site, the terms “we,” “us,” and “our” refer to www.moyenne.id.

We provide this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms & Conditions, including additional terms and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including but not limited to visitors, vendors, customers, merchants, and/or contributors of content.

These Terms govern your access to and use of all our sites, by whatever means accessed. By using our site, you represent that you are of legal age to agree to these Terms, or if not, that you have obtained consent from a parent/guardian, and they agree to these Terms on your behalf. If you violate or do not agree to these Terms, access to and use of our site is not permitted.

Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update or change any part of these Terms by posting updates on our site. You are responsible for checking this page periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.

PRODUCT INFORMATION

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display product colors and images as accurately as possible, but we cannot guarantee that your monitor’s display of any color will be accurate.

We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may also limit quantities of any products offered. All product descriptions or pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer is void where prohibited by law.

We do not guarantee that the quality of any products, services, or information will meet your expectations, or that any errors in the service will be corrected.

PRESCRIPTIONS

When ordering products that require a prescription, you confirm that the prescription entered is valid as of the order date. You agree to provide a copy of the original prescription for verification. You warrant that the prescription information used is accurate and matches the prescription from your eye care professional. Make sure you use the correct type of prescription, as eyeglass and contact lens prescriptions may differ.

PAYMENT POLICY

All credit and debit card transactions are charged at the time of purchase.

ERRORS, INACCURACIES, AND OMISSIONS

The site may contain typographical errors or inaccurate information, including product descriptions, pricing, promotions, shipping charges, and availability. We reserve the right to correct errors or cancel orders without prior notice, even after an order has been submitted.

We are not obligated to update information except as required by law.

THIRD-PARTY LINKS

This site may contain links to third-party websites not affiliated with us. We are not responsible for their content or any loss arising from third-party sites.

USE OF CONTENT

You may copy or print pages of the site for personal, non-commercial shopping use only. Any other use without written permission is prohibited.

COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send ideas, suggestions, or other materials, we may use, edit, copy, publish, or distribute them without obligation to maintain confidentiality, provide compensation, or respond.
You are solely responsible for the content you submit.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The site and all products are provided “as is.” Moyenne disclaims all warranties, including merchantability or fitness for a particular purpose. We do not guarantee the site will be uninterrupted or virus-free.

Moyenne is not liable for any direct or indirect damages arising from use of the site. If you are dissatisfied, your sole remedy is to stop using the site.
You agree to indemnify Moyenne against third-party claims resulting from your violation of these Terms.

TERMINATION

This Agreement remains in effect until terminated by us. If you violate the Terms, we may deny you access to the site.

MODIFICATIONS AND SEVERABILITY

We may change policies at any time. If any provision is deemed invalid, the remaining provisions remain in effect.

GOVERNING LAW

These Terms are governed by the laws of Indonesia.

CONTACT INFORMATION

Questions may be sent to:
Email: support@moyenne.id
Phone: +62 818 1899 8822

Ruko Northridge Business Center
Block C1/2, JL. Komp. BSD, Kel. Lengkong Kulon, Kec. Pagedangan,
Tangerang Regency, Banten 15331, Indonesia